Purchased items have a 30-day unlimited warranty from the day item is marked delivered by shipping agent; except stated otherwise in another document signed by a Network Essentials, LLC’ sales representative. Purchaser has the responsibility to insure all items worth over $1500 in the case where item(s) is/are shipped using purchaser’s shipping agent. Network Essentials, LLC, will charge buyer an insurance fee of 1% if the total sale price of item is equal to or greater than US $1500.00. Purchased items are shipped within one week from date of purchased unless stated otherwise in another document signed by a Network Essentials, LLC sales representative.

Warranty Info

All items come with a 30-day 100% money back warranty. Our Warranty takes effect after items are signed as delivered by the mail/courier service. All used and refurbished items come with a valid serial number and are in mint condition.

Network Essentials, LLC, also provides extended warranty at a rate of 5% of the sale price of item to cover every additional 30 day period. Our maximum warranty coverage is 120-Day.

Customers that require warranty coverage over 120-Day are advised to request information about manufacturer's warranty programs from our sales representative . For example, Cisco offers Smartnet warranty for its various products.